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Legal Statement

Privacy Policy

Last updated: June 6, 2026. This policy explains how Gretiva Group collects, uses, processes, and protects your information when you interact with our website and digital services.

01. Introduction

At Gretiva Group, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website gretivagroup.id (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Website, in emails, texts, or other electronic messages between you and this Website, or when you interact with our forms.


02. Information We Collect

We collect several types of information from and about users of our Website, including:

  • Personal Information: By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or company name. This is typically collected via our "Contact" and "Let's Talk" forms.
  • Usage Data & Technology Details: Information about your internet connection, the equipment you use to access our Website, and usage details.
  • Cookies and Tracking: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access.

03. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To respond to your inquiries submitted via our contact forms.
  • To notify you about changes to our Website or any products or services we offer or provide.
  • To improve our Website content, layout, and client experiences through analytics.
  • To fulfill any other purpose for which you provide it.

04. Data Security & Retention

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.


05. Your Rights & Choices

Depending on your location, you may have specific data protection rights. These include:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification (to have your information corrected if it is inaccurate).
  • The right to object to or restrict our processing of your personal information.
  • The right to withdraw consent at any time where we relied on your consent to process your information.

06. Third-Party Links & Services

Our Website may contain links to other websites that are not operated by us (e.g., social links like Instagram and LinkedIn). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


07. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.


08. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Gretiva Group Legal Department

Email: [email protected]

Website: gretivagroup.id